Terms of Service

Last updated: September 28, 2026

These Terms of Service ("Terms") are an agreement between you and Simpli Software LLC ("Simpli Software", "we", "us") for your use of Simpli Trades Pro, including the app and this website (the "Service"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the business you represent ("you").

1. The Service

Trades Pro is subscription software for running a trade business: customers, jobs, estimates, invoices, payments, inventory and scheduling, with optional connections to services such as QuickBooks Online and customer financing. We may add, change or remove features over time. If we remove a feature you pay for, we'll give you reasonable notice.

2. Accounts and your team

• You must give accurate information and keep it current.
• You're responsible for your team's logins, for the roles and permissions you assign, and for everything done under your account.
• Tell us promptly at contact@simplitradespro.com if you think your account has been accessed without permission.

3. Subscription and payment

• The Service is billed by subscription, in advance, through Stripe. Prices and any add-ons are shown when you subscribe.
• Taxes may be added where they apply.
• You can cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Fees already paid are non-refundable, except where the law requires otherwise.
• We may change prices with at least 30 days' notice. The new price applies from your next billing period after that notice.
• If a payment fails and isn't fixed, we may suspend the account until it is.

4. Your data

You own the data you put into the Service. You give us permission to host, process and transmit it only as needed to provide the Service, as described in our Privacy Policy. You're responsible for its accuracy and for having the right to enter it, including information about your own customers.

You can ask for a copy of your data at any time while your account is open, and for 30 days after it closes, by emailing contact@simplitradespro.com.

5. Texts, emails and customer payments

Trades Pro can send texts and emails to your customers on your behalf, such as estimates, invoices and reminders. You decide who receives them, and you're responsible for having the consent the law requires, including under the Telephone Consumer Protection Act, before texting anyone, and for honoring requests to stop.

If you accept card payments from your customers through Trades Pro, those payments are processed by Stripe under Stripe's own agreement with you. You're responsible for your prices, taxes, refunds and disputes with your customers. If you offer customer financing, it's provided by Wisetack under its own terms.

6. Your work and regulatory responsibilities

Trades Pro is a business-management tool. It doesn't replace your own judgment or your legal duties. You remain responsible for your licensing, permits, insurance, warranties, the accuracy of your estimates and invoices, and the sales tax you charge and file. Calculations and reports in the Service help with those tasks, but check them before you rely on them.

7. Third-party services

Some features rely on services from other companies, such as Stripe, Twilio, Intuit (QuickBooks Online) and Wisetack. When you connect or use one of these services, your use of it is also governed by that provider's terms. We aren't responsible for their services or their availability. You can disconnect QuickBooks at any time.

8. Acceptable use

You agree not to:

• access data or accounts you aren't authorized to access, or probe, scan or test the Service's security without our written permission;
• disrupt, overload or reverse-engineer the Service;
• use the Service to send spam or unlawful messages, or for any unlawful purpose;
• resell or share the Service outside your business without our permission.

9. Availability and support

We work to keep the Service available and backed up, but we don't promise it will be uninterrupted or error-free. We may carry out maintenance, ideally outside business hours. Support is available by email.

10. Disclaimer of warranties

Except as stated in these Terms, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent the law allows.

11. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim.

12. Suspension and termination

You can stop using the Service and cancel at any time. We may suspend or end your access if you seriously or repeatedly break these Terms, if you don't pay, or if we must do so by law. Where we reasonably can, we'll warn you first and give you a chance to fix the problem. After your account closes, we delete your data as described in our Privacy Policy.

13. Changes to these Terms

We may update these Terms. For a material change, we'll update the date above and tell account owners by email or in the app at least 30 days before it takes effect. If you keep using the Service after that, the new Terms apply.

14. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any dispute will be resolved exclusively in the state or federal courts located in Wyoming, and both parties consent to their jurisdiction.

15. Contact

Simpli Software LLC, 30 North Gould Street, Sheridan, WY 82801
contact@simplitradespro.com